Exclusive Invitation-Only Executive Dinner

We are thrilled to announce an exclusive, invitation-only executive dinner taking place on the Sunday night before CASA24. This special event marks the start of the new CPaaSAA Leadership Circle and is graciously sponsored by Infobip, a testament to their leadership and commitment to the CPaaS community.

This inaugural edition of the CPaaSAA Leadership Circle will be hosted at the illustrious Restaurant Spectrum, nestled within the Renaissance-style Waldorf Astoria hotel. The evening promises to be a remarkable experience featuring a 5-course gourmet meal meticulously crafted by 2-Michelin star chef Sidney Schutte, paired with exceptional wines chosen by esteemed sommelier Cas Kratz.

Highlights of the Evening:

• Elite Gathering: This exclusive dinner will bring together a select group of SVP-level executives from Accelerate Members. It’s a unique opportunity to network, connect, and share insights with top industry leaders.
• Culinary Excellence: Guests will indulge in a meticulously prepared 5-course dinner, complemented by a selection of the finest wines.
• Elegant Ambiance: The luxurious surroundings of the Waldorf Astoria provide a beautiful backdrop for meaningful conversations and connections.
• Knowledge Sharing: Engage in enriching discussions and exchange ideas in an intimate, relaxed setting.

The CPaaSAA Leadership Circle aims to foster meaningful connections, celebrate fine dining, and create lasting impressions among top industry leaders. We extend our heartfelt appreciation to Infobip for making this first Leadership Circle dinner possible, highlighting their role as a leader in the industry.

Stay tuned for more updates on CASA24 and the exciting initiatives of the CPaaSAA Leadership Circle. This exclusive dinner is just the beginning of our journey to accelerate growth and innovation in the CPaaS industry.

End Your First Day at CASA24 in Style

We’re thrilled to unveil a highlight of the CPaaS Acceleration Summit 2024: the Speaker/VIP Drinks at Amsterdam Tower’s exclusive 360 Room. This event promises to be a perfect conclusion to the first day of the summit, offering breathtaking views, vibrant conversations, and an ambiance that embodies the spirit of Amsterdam.

Spectacular Venue:

The 360 Room at Amsterdam Tower provides a stunning panoramic view of Amsterdam Central Station and the charming old city. This modern, creative space is ideal for CASA24, providing a memorable backdrop for networking and relaxation. The venue epitomizes the blend of Amsterdam’s rich history and cutting-edge modernity, creating a unique setting for our event.

Prime Networking Opportunity:

The Speaker/VIP Drinks event is exclusively for speakers, VIPs, and sponsors (max 80), offering an excellent opportunity to network and connect with the industry’s best and brightest. It’s a chance to unwind, reflect on the day’s insights, and forge valuable relationships in a relaxed, social atmosphere. By participating as a speaker or sponsor, you gain access to this elite gathering, making it a must-attend for thought leaders and innovators.

Embrace the Old and the New:

Amsterdam Tower is more than just a venue; it’s a symbol of the city’s unique blend of old-world charm and modern innovation. Hosting the Speaker/VIP Drinks in the 360 Room reflects CASA24’s commitment to embracing both tradition and progress, offering a space that celebrates the best of both worlds. It’s an evening that aligns perfectly with the summit’s vision of fostering growth and innovation in the CPaaS industry.

Event Details:

• Date: Opening evening of CASA24
• Time: To be announced – special invite only
• Venue: 360 Room at Amsterdam Tower, overlooking Amsterdam Central Station

This exclusive event is more than just a gathering; it’s an experience that sets the tone for the entire summit. Submit your speaking proposal before the end of July to secure your place among the elite at CASA24. Don’t miss this opportunity to be part of one of the most exciting CPaaS industry events of the year, and enjoy the benefits of VIP networking in one of Amsterdam’s most iconic venues.

This week, the CPaaS Acceleration Alliance released the highly anticipated Service Provider (SP) Playbook, a crucial resource designed to equip service providers with the knowledge and strategies needed to thrive in the evolving CPaaS landscape. The Playbook boasts 80 pages of market insights and trends from leading analysts, many of whom will be at CASA24 to elaborate on their findings, plus 93 real use cases showing how Service Providers across the globe are monetizing CPaaS and Network APIs today!

Integrating the SP Playbook into CASA24 Tracks

At CASA24, we are committed to providing a comprehensive learning experience. The SP Playbook will be covered extensively across all tracks, ensuring that attendees can delve into the detailed guidance and strategies it offers. Here’s how the Playbook will be integrated into the CASA24 program:

1. Keynote Sessions

Our keynote sessions will highlight the key themes and insights from the SP Playbook. Industry leaders and experts who contributed to the Playbook will take the stage to discuss the latest trends, challenges, and opportunities in the CPaaS industry. These sessions are designed to provide a broad overview and set the stage for more detailed discussions in the breakout sessions.

2. Breakout Sessions

Each track at CASA24 will feature dedicated breakout sessions that focus on specific chapters and topics from the SP Playbook. These sessions will be interactive, allowing attendees to engage with the content, ask questions, and participate in discussions. Topics will include:

• Best Practices: Learn the most effective strategies for service providers, including operational efficiencies, customer engagement, and technology integration.
• Ethics: Explore the ethical considerations in CPaaS, including data privacy, security, and responsible AI usage.
• Business Models: Understand the various business models that are driving success in the CPaaS industry, with real-world examples and case studies.
• Partnering: Discover how to build and maintain successful partnerships, including insights into collaboration, co-innovation, and ecosystem development.

3. Hands-On Workshops

In addition to the keynote and breakout sessions, CASA24 will offer hands-on workshops where attendees can dive deep into the practical applications of the SP Playbook. These workshops are designed to provide actionable insights and tangible takeaways that service providers can implement in their operations. Attendees will work through real-world scenarios, guided by industry experts, to apply the Playbook’s principles and strategies.

4. Panel Discussions

Panel discussions at CASA24 will bring together thought leaders, industry veterans, and contributors to the SP Playbook to discuss its implications and applications. These panels will cover a range of topics, providing diverse perspectives and fostering rich dialogue among attendees. This is an excellent opportunity to hear from those who have successfully implemented the Playbook’s strategies and to learn from their experiences.

5. Networking Opportunities

CASA24 will also provide ample networking opportunities, allowing attendees to connect with peers, industry leaders, and Playbook contributors. These interactions are invaluable for sharing insights, discussing challenges, and exploring potential collaborations. The networking sessions will be structured to facilitate meaningful connections and foster a collaborative community.

Conclusion

The SP Playbook is an essential resource for service providers looking to navigate the complexities of the CPaaS industry. By integrating the Playbook into every aspect of the CASA24 program, we aim to provide attendees with a comprehensive understanding and actionable insights that they can apply to their businesses. Whether you are a Connect, Grow, or Accelerate member, or even a non-member, CASA24 offers unparalleled opportunities to learn, grow, and lead in the CPaaS industry.

Join us in Amsterdam to explore the SP Playbook in depth and to be part of the conversations that will shape the future of CPaaS. For more information and to register, visit our CASA24 website.

Onwards!

Robert Galop
Partner & CMO
CPaaS Acceleration Alliance

The Significance of CASA24: Insights from Kevin Nethercott

As Managing Partner at CPaaS Acceleration Alliance, I am honored to share the immense value of CASA24. This year, we are thrilled to see more service providers and technology companies joining us, representing the top players in the industry. What sets CASA24 apart is our unique combination of diverse companies, analysts, and media, creating a comprehensive platform for collaboration and innovation.

Reflecting on last year’s CASA23 event, it was humbling to be on stage and collaborate with everyone. CASA23 marked an incredible milestone for both CPaaSAA and the industry. The interaction and sharing among attendees and members were remarkable, establishing a culture of collaboration and industry advancement.

A Year of Growth and Innovation

Over the past year, we’ve witnessed tremendous growth among our members. The industry has evolved significantly, with more members offering more cutting-edge solutions. This transformation has opened up numerous key conversations around best practices, ethics, business models, and partnerships.

Critical Conversations

Amsterdam will be the epicenter for these crucial discussions this year. CASA24 will bring together leaders to drive these topics forward. Members from our Working Groups, who have been diligently working on these issues, will share relevant and timely insights, and we have an incredible lineup of strategic speakers from members and non-members alike.

Customer Experience (CX) Focus

At CASA24, we emphasize enhancing the customer experience (CX). We have a stellar lineup of top-notch speakers from across the industry who will provide valuable insights into CX innovations. These speakers are pioneers in their fields and bring a wealth of knowledge that will benefit all attendees.

Network APIs and Beyond

We’re also seeing incredible advancements with operators providing Network APIs, and our partnership with GSMA makes CASA24 uniquely positioned to gather all key perspectives in one place, fostering real, impactful conversations. There isn’t another event in the next six months that offers such a comprehensive platform for industry dialogue.

Why You Must Be There

Being part of CASA24 means being at the forefront of the CPaaS industry. It’s an unparalleled opportunity to learn, share, and contribute to the future of communications platforms. I look forward to seeing you in Amsterdam and continuing this journey of innovation and collaboration.

Onwards!

Kevin Nethercott
Managing Partner
CPaaS Acceleration Alliance

As the Member Success Manager at CPaaS Acceleration Alliance, I’m excited to share why CASA24 in Amsterdam is a must-attend event for our Alliance members. Whether you’re a Connect, Grow, or Accelerate member, this event offers unparalleled opportunities to learn, grow, and lead in the CPaaS industry.

Learn: Deepen Your CPaaS Knowledge

CASA24 is a premier event designed to provide deep insights into the CPaaS industry. Connect members, this is your opportunity to immerse yourself in the latest trends, technologies, and strategies. You’ll have access to sessions on telco APIs, AI integration, security, and more, all designed to enhance your understanding and help you stay ahead in the rapidly evolving CPaaS landscape.

If you’re not a member yet, CASA24 is equally valuable, offering a rich learning environment where you can gain new perspectives and network with industry leaders. Get your tickets here.

Exclusive Day 3 Experience
Our members can look forward to an exclusive third day featuring in-depth workshops, collaborative sessions, and unique networking opportunities. This day is tailored to provide deeper engagement and personalized learning, making it a highlight of your CASA24 experience.

Grow: Amplify Your Brand Through Sponsorship

Sponsorship at CASA24 is an excellent way to elevate your brand visibility and support the event. Whether you’re a Connect, Grow, or Accelerate member, there are sponsorship packages designed to meet your needs, ranging from €3,000 to €25,000. Grow members receive a 10% discount, while Accelerate members benefit from a 25% discount on sponsorship packages.

Silver and Gold sponsors enjoy premium benefits, including larger expo tables, keynote slots, and participation in our pre and post-event PASA talks. These exclusive sessions are streamed to a global audience, ensuring your brand is prominently featured before, during, and after the event.

For Grow members, upgrading your sponsorship is a strategic move to showcase your products and services to a wider audience. Accelerate members, this is your chance to reinforce your leadership and engage with potential partners and clients. Non-members can also take advantage of sponsorship to gain significant recognition and break into the CPaaS space.

Lead: Share Your Expertise

We encourage all members to submit ideas for talks and panels. Sponsoring members can further elevate their participation by delivering keynotes or leading discussions, positioning themselves as thought leaders in the CPaaS community.

Benefits of Speaking:

• Connect Members: Gain exposure and contribute to discussions that matter to you.
• Grow Members: Influence industry direction and inspire others with your insights.
• Accelerate Members: Solidify your leadership position and drive new business opportunities.

Conclusion

CASA24 in Amsterdam is not just an event; it’s a catalyst for growth, innovation, and collaboration. Whether you’re attending to learn, sponsoring to grow your brand, or speaking to lead, CASA24 offers unparalleled benefits for all members and non-members alike.

Don’t miss out on this transformative experience. Visit our Sponsorship Opportunities page for more details. Let’s make CASA24 a milestone in your CPaaS journey!

Best regards,

Gert-Jan Huizer
Member Success Manager
CPaaS Acceleration Alliance

We are thrilled to announce the official launch of the CASA24 website, marking a significant milestone in our journey to accelerate the growth and adoption of Communications Platforms as a Service (CPaaS). Visit us at casa24.amsterdam and explore everything our premier event has to offer!

CASA24, set to take place in the vibrant city of Amsterdam, is not just an event—it’s a pivotal gathering for the global CPaaS community. This year, we are bringing together even more industry leaders, innovative technology vendors, strategic partners, and thought leaders from around the world to shape the future of communications.

Why Attend CASA24?

CASA24 is designed to be the ultimate hub for networking, learning, and collaboration within the CPaaS ecosystem. Here’s what you can look forward to:

1. Insightful Keynotes and Panels: Hear from the brightest minds in the industry. Our lineup of speakers includes top executives, successful entrepreneurs, and leading experts who will share their insights on market trends, innovative technologies, and the future of CPaaS.
2. Cutting-Edge Exhibitions: Discover the latest products and solutions from leading technology vendors. The exhibition floor will be a hotspot for groundbreaking innovations that are driving the CPaaS industry forward.
3. Networking Opportunities: Connect with peers, partners, and potential clients. Whether you’re looking to build new relationships or strengthen existing ones, CASA24 offers unparalleled opportunities for meaningful interactions.
4. Interactive Workshops: Engage in hands-on sessions and workshops that delve deep into specific CPaaS topics. These sessions are designed to provide practical knowledge and skills that you can apply directly to your business.

Call for Speakers

We are now accepting applications for speakers who want to share their expertise and vision with our diverse audience. If you have a compelling story, groundbreaking research, or innovative ideas in the CPaaS space, we want to hear from you! Speaking at CASA24 is a fantastic opportunity to position yourself as a thought leader and contribute to the industry’s growth.

Sponsorship Opportunities

CASA24 offers a range of sponsorship packages tailored to suit your business needs and goals. As a sponsor, you will gain visibility among key decision-makers and influencers in the CPaaS industry. Our sponsorship opportunities are designed to maximize your brand exposure, generate leads, and drive business growth. Don’t miss the chance to showcase your company at the forefront of CPaaS innovation.

Join Us in Amsterdam

We invite all members of the CPaaS Acceleration Alliance, along with anyone passionate about the future of communications, to join us in Amsterdam for this landmark event. CASA24 promises to be a transformative experience, providing valuable insights, fostering connections, and igniting new opportunities for growth.

Visit casa24.amsterdam today to apply to speak or explore sponsorship options. Let’s come together to accelerate the CPaaS industry’s journey from $16B in 2022 to over $100B by 2030.

Together, we can drive the next wave of innovation and collaboration in the CPaaS space. We look forward to welcoming you to CASA24 and making this event a resounding success!

Stay tuned for more updates and follow us on social media for the latest news and announcements. Let’s make CASA24 an event to remember!

For any inquiries, please contact us at info@cpaasaa.com. See you in Amsterdam!

We all know that CASA23 isn’t just about listening to expert panels and eyeing the latest tech advancements in the CPaaS (Communication Platform as a Service) arena. It’s equally about the relationships we form, the collaborations we foster, and the memories we make. That’s why we at the CPaaS Acceleration Alliance (CPaaSAA) are thrilled to host an exclusive Members Dinner at the Hotel de Goudfazant in Amsterdam during the CASA23 CPaaS fest. If you’re part of the CPaaSAA, consider this your engraved invitation to a not-to-be-missed evening.

The Venue: A Feast for the Eyes, a Banquet for the Mind

Nestled by the water, Hotel de Goudfazant offers an atmospheric experience akin to the innovative and fluid nature of the CPaaS industry itself. The venue resonates with our vision of interconnectedness; it’s a space where you can feel at ease as you strike up those game-changing conversations. And the best part? It’s easily accessible by ferry or Uber. Talk about a seamless experience!

Who’s In the Room? (Hint: People You Want to Know)

With a cap of 80 attendees, we’re intentionally keeping it intimate. The dinner will bring together a curated mix of CPaaS platform and service providers, enablers, tech vendors, sales partners, advisors, industry experts, and media. It’s the ideal setting to broach those transformational partnerships and strategies that’ll catapult the industry from $16 billion to a projected $100 billion+ by 2030.

Great Food, Even Greater Conversations

The culinary offerings are set to be as diverse and innovative as the minds in attendance. Engage in conversations that are as stimulating as the gastronomic fare, replete with mouthwatering courses that promise to delight your taste buds as much as your intellect.

RSVP: Why You Shouldn’t Wait

Here’s the catch: Seats are limited and you have to register separately for this event – and of course be a CPaaSAA Member. This isn’t just another dinner; it’s an investment in your strategic network and future success within the CPaaS ecosystem. As much as we’d love to accommodate everyone, we can’t. So don’t find yourself scrolling through FOMO-inducing updates on the ‘Gram. Secure your spot before it’s gone.

The CPaaSAA Members Dinner at CASA23 is more than just a meal; it’s an invaluable networking nexus, a think-tank of like-minded individuals committed to accelerating the growth and adoption of communications platforms. It’s where best practices are born and strategic partnerships are forged. So mark the date, get ready to raise a toast to innovation, and let’s celebrate the driving forces that make CPaaS not just a service, but a revolution.

See you there!

Welcome to CPaaS Club, the underground movement transforming the way we communicate. Just like Tyler Durden, I’ve got rules for this club. But the first rule of CPaaS Club? Don’t talk about CPaaS. Why? Because no one cares about acronyms. They care about solving problems, and that’s what we’re here for.

Rule #1: Don’t Talk About CPaaS

Look, CPaaS—Communication Platforms as a Service for those still clinging to jargon—powers the messages you get from your bank, the video calls you make to your team, and the chats you have with customer service. But when you’re pitching to clients, forget about the term. Talk about how you can revolutionize their customer engagement or scale their operations seamlessly.

Rule #2: Solve Real Problems

Before you think about platforms, APIs, or any of that jazz, think about the customer’s pain points. Are they struggling with employee communication? Can’t handle customer queries efficiently? Solve these issues, and you’ve won half the battle.

Rule #3: Show, Don’t Tell

Would Tyler Durden tell you how great Fight Club is? Nah, he’d let you experience it. Give your customers a demo, a trial, something tangible. Let them feel the thrill of streamlined communication like a well-placed right hook.

Rule #4: Focus on the End User

At the end of the day, it’s not just about the companies you’re selling to; it’s about their customers. Delight the end user, and you’ll have raving fans, not just customers.

Rule #5: Make It Scalable

Imagine Fight Club on a global scale. Your CPaaS solution should be the same. Make sure that it can grow along with the business, from a scrappy startup to a multinational conglomerate.

Rule #6: Stick Together

Just like Fight Club brought together a community, CPaaS Club is about collaboration. We’re all in this to grow, adapt, and break from the constraints of outdated communication methods.

So, if you’re still thinking of leading with “CPaaS” in your pitch, don’t. Instead, be the Tyler Durden of communication solutions: disruptive, innovative, and focused on the experience rather than the label. And remember, the first rule of CPaaS Club is—you guessed it—don’t talk about CPaaS.

Welcome to the club. Now let’s break some rules and transform communication as we know it.

The Fight Continues at CASA23

Ready to step out of the basement and into the big league? Join us at CASA23, happening this September 18-20 in Amsterdam. It’s the place to meet fellow rebels, visionaries, and disruptors from the CPaaS Club.

Think of it as Fight Club, but for communication solutions. Break out sessions, insider strategies, best practices, and yes, maybe a few surprises that even Tyler Durden would appreciate. Come for the tech, stay for the revolutionary ideas that will take the CPaaS industry from $16 billion to over $100 billion by 2030.

So, if you’re ready to break the first rule and actually talk about CPaaS—by focusing on real-world solutions, of course—then gear up and meet us in Amsterdam.

Welcome to the next level of the CPaaS Club. See you at CASA23!

Ready to commit? Get your tickets here.

Let’s disrupt the status quo, together.

Amsterdam is a vibrant city full of culture, history, and entertainment. September is a great time to visit, with pleasant weather and fewer crowds than the peak summer months. Here are 5 reasons you should consider a trip to Amsterdam this September:

1. Soak Up the Atmosphere in Beautiful Amsterdam

With its picturesque canals, colorful narrow houses, and historic architecture, Amsterdam has a charming old-world atmosphere. Stroll along the canals, relax in Vondelpark, or grab a beer at a cozy brown cafe to experience the laidback vibe. September is a comfortable time to explore the city’s neighborhoods and take in the scenery.

2. See the Sights at Amsterdam’s Famous Museums 

Amsterdam is home to some of the best museums in Europe. Spend a day at the Van Gogh Museum to see the largest collection of works by the famous Dutch painter. Learn about Anne Frank’s life at the Anne Frank House. And don’t miss the renowned Rijksmuseum, home to stunning Dutch Golden Age paintings like Rembrandt’s The Night Watch.

3. Wander Through the Blooming Flower Market

Each spring, the floating Flower Market explodes with vibrant tulips, roses, orchids and more. Though the peak springtime bloom has passed, September is still a wonderful opportunity to take in the sights and scents of this famous market while strolling along the Singel canal. 

4. Sample Local Cuisine and Brews

From hearty pancakes to gourmet rijsttafel, Amsterdam’s dining scene caters to all tastes. And you can’t visit Amsterdam without trying some Dutch beer. Pull up a seat at a gezellig bruin cafe and sample regional beers like rich, malty bocks or fruity Belgian wheat beers. Proost!

5. Attend CASA23, a Unique CPaaS Conference 

Round out your September Amsterdam getaway by attending CASA23, the premier CPaaS Acceleration Summit. Running from September 18-20, this unmissable conference brings together over 250 business leaders and communications experts from around the world. Attendees will network, gain insights, and explore the future of cloud communications, CX and CPaaS. Enjoy social activities like a private canal boat tour – a perfect way to network with peers while taking in the Amsterdam scenery. As the first summit of its kind in Amsterdam, CASA23 is sure to sell out, so book your tickets today!

With its historic beauty, cultural attractions, and can’t-miss events like CASA23, September is a wonderful time to experience Amsterdam. Book your trip soon to take part in all this vibrant city has to offer.

In our mission to foster growth and innovation within the Communication Platform as a Service (CPaaS) industry, we’ve identified four key drivers: Telco, SME, UCCaaS, and AI. These are the growth pillars extensively discussed in the recent ‘State of CPaaS’ report, which also underpin the upcoming CPaaS Acceleration Alliance event’s program.

Monday Afternoon: The Telco Special

Our event’s intellectual journey will commence with a focus on Telco’s API transformation – and a dash of Messaging (CPaaS 1.0). The Telco sector’s evolution, driven by innovation and competition, continues to shape the CPaaS industry. We’ll explore the challenges, opportunities, and strategies involved in the integration of advanced communication capabilities into applications, while also delving into the interplay with messaging capabilities.

Tuesday: A Jam-Packed Day with SME, UCCaaS, and AI

The momentum builds on Tuesday afternoon, where we’ll transition into discussing the role of SMEs, UCCaaS, and AI in the CPaaS landscape.

SMEs have emerged as significant players, leveraging CPaaS to optimize their communication systems and customer interactions. We’ll examine how CPaaS empowers SMEs to punch above their weight in increasingly competitive markets, and the role of both low-code/no-code platforms and channel partners.

Meanwhile, UCCaaS (Unified Communication and Collaboration as a Service) represents a holistic approach to enterprise communication. As workplaces become more distributed, UCCaaS offers a unified solution for teams to collaborate effectively, regardless of their geographical locations. Expect in-depth discussions about the challenges and opportunities in adding flexibility through CPaaS in various industries.

Finally, AI’s role in the future of CPaaS is undeniable. We’ll explore the applications of AI in automating and enhancing communication services, from chatbots to sophisticated analytical tools. Participants can anticipate engaging discussions about the innovative ways AI is driving CPaaS to new heights.

Tuesday Morning: All Subjects In Keynotes

Tuesday morning will serve as a melting pot of ideas where all subjects will be interwoven into the keynote speeches. Attendees will have the opportunity to hear insights from industry leaders who will shed light on how these four tracks are intricately connected and are driving the CPaaS evolution.

Wednesday: An Exclusive Day for Members

Our event culminates on Wednesday with a members-only day featuring working group sessions dedicated to deep-dives into each of the four tracks again. It’s an opportunity for Alliance members to collaborate, share insights, and strategize the future of CPaaS, shaping the direction of these four growth drivers in the coming years.

Conclusion: A Comprehensive Exploration of CPaaS

As we navigate the evolving landscape of CPaaS, our event’s program offers a comprehensive exploration of the industry’s key growth drivers. By understanding these four tracks, we equip ourselves to better foster innovation, encourage collaboration, and drive the continued growth of CPaaS. We look forward to welcoming you to the CPaaS Acceleration Alliance event, where together we will shape the future of CPaaS.