Partnering means interfaces, and interfaces mean borders: between companies, countries and regulators. Dean Bubley’s CASA26 panel with Deutsche Telekom, Orange, Telin and Alianza on what operators bring when the customer wants assurance, not just delivery.

AI is creating value across the industry. Will any of it turn into money, or just into a better product at the same price? Žiga Lešnik’s CASA26 pricing panel with Meetric, Radisys and Sinch.

CPaaS, CCaaS, UCaaS, CRM: the categories are melting into one. Dave Michels’ CASA26 talk on an industry where every piece is unstable, voice is suddenly gold again, and the giants are distracted.

Network APIs work. Almost nobody can prove it, because almost nobody shares the numbers. Andrew Collinson’s CASA26 preview of our Network API research: the market is going better than it looks, moving slower than it should, and the cure is in the industry’s own hands.

Call recordings sit unheard in storage. Conversational records could be a goldmine, if the industry stops selling the container and starts selling what is inside. Dean Bubley’s CASA26 panel with Crexendo, Tresic, Gamma and BT.

Small businesses no longer want to talk about gigabytes. They want to stop missing calls. Otto-Jan Woltjer and Leander Zapheriou on how KPN and ElevenLabs built Mobiel AI, launched this month, and why the way it is built matters as much as what it does.

Two companies that want network location, two that would supply it. The CASA26 location panel on why the API that everyone asks for is the one operators rarely put on the table, and why consent, not GDPR, decides the business case.

Ralph Page has sold through three big shifts in telecoms. His CASA26 keynote on why the third one, AI in the network, runs on the one thing operators already have: trust.

On day one we asked the room to vote. On day two the analysts came back with the answers: intelligence already sits inside the products, the uplift is expected to more than triple, and most of the room bet on the platforms.

Four out of five retail dollars are still spent in physical stores, exactly where the perfect offer never arrives. Paulo Fodor’s CASA26 talk on location network APIs, physical retail, and why privacy is the product rather than the obstacle.