Platforms Telcos Can Call Their Own: From UCaaS/CCaaS to Vertical APIs
Event Timeslots (1)
The Telco Opportunity
-
Melissa Holtz (IDC) + Nicola Fidanzia (Ooma/2600Hz), Michael Brandenburg (RingCentral), Jon Brinton (Crexendo), Jorgen Bjorkner (iotcomms.io)
For many service providers, sovereignty, privacy, and regional requirements make it impossible to rely solely on global CPaaS platforms. That’s where vendor-provided UCaaS/CCaaS and CPaaS platforms come in — deployable in the telco’s own datacenter or cloud.
This panel brings together leading vendors to explain why their telco customers choose this approach. Starting with voice (UCaaS/CCaaS), and expanding into vertical use cases and region-specific requirements, they’ll show how flexibility and ownership help service providers deliver differentiated offerings in the API era.