AI will not fly over the network. It will consume it. Daan de Wever’s CASA26 keynote on why the gap for operators is not AI but commercialisation, and what it takes to keep the customer relationship.
A year ago we told this industry to drive the intelligent engagement narrative. At CASA26 Andrew Collinson marked that homework, then set out the four futures the industry could end up in, and only one of them is comfortable.
Aoife Condren’s CASA26 keynote on why fraud prevention and branded calling are the same business: no enterprise wakes up wanting an API. It wakes up asking whether it can trust this customer.
Brian Beutler’s CASA26 keynote on where the value of voice is going: from the connection to the conversation. The AI companies coming for that value do not want to be the phone company, and that is the opening.
Intelligence is getting cheap, but trust is not. More than 150 senior leaders spent two days in Amsterdam arguing about what to build on that. From today we publish what they said, every week until Mobile World Congress.
Two days before CASA26 we printed the badges. Lay them out on a table and you see the event before it starts: operators and cloud comms platforms at the same table, one in four a founder or C-level, almost a third on stage, and AI companies at the same table.
Alianza and Vonage complete the CASA26 sponsor lineup — and two of our partners spent last week proving what the week is about.
The capability was never the problem. Coordination is. Six years of working groups, roundtables, partnerships and research keep pointing at the same finding — and CASA26 in Amsterdam is built to test it.
Partnership is the word every operator reaches for. Three questions separate a real one from procurement with a photograph attached — and why that argument is what CASA26 is built around.
Three earnings beats in seventy-two hours, three completely different verdicts from the market. Seven weeks to CASA26 — and nobody’s bingo card survived the summer.
